Customereye

WorldWinner

Gaming & Esports • United Stateswww.worldwinner.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

50/100
−5.0 vs. last month4.03 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#166of 259
Top 64% · Mid Pack
#1 (best)#259 (worst)
#164Peer
#165Peer
#166This company
#167Peer
#168Peer

Overall Customer Sentiment

Mid Pack

74% of reviews positive, 25% negative

74%
positive
  • Positive74%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering July 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 595 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
20.3%
Pricing
16.4%
Problem Resolution
15.6%
Product Quality
11.8%
Response Speed
11.3%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 4.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW22/100
22/100
signal score
  • Built from a negative-review share of 32.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating
5
54.2%
4
18.5%
3
13.2%
2
4.3%
1
9.8%

Based on 600 analyzed reviews. Sentiment is improving: 40.0% of reviews in the last three months were positive, compared with 26.7% in the three months before that.

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