Modo Casino

Gaming & Esports • United Statesmodo.us

Review data last updated August 10, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

69/100

−2.9 vs. last month4.14 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Gaming & Esports companies

#9of 259

Top 3% · Top Tier

#1 (best)#259 (worst)

#7Peer

#8Peer

#9This company

#10Peer

#11Peer

Overall Customer Sentiment

Category Leader

85% of reviews positive, 15% negative

85%

positive

Positive85%
Neutral1%
Negative15%

Sentiment Balance

Covering September 2024 — 93 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Response Speed

21.9%

Product Quality

16.6%

Customer Support

13.3%

Loyalty

11.8%

Pricing

11.4%

Most feedback concerns Response Speed.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM28/100

28/100

signal score

•Built from a negative-review share of 22.0% across this company's analyzed reviews.
•8 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

73.5%

4★

3.8%

3★

3.0%

2★

2.7%

1★

17.0%

Based on 600 analyzed reviews. Sentiment is improving: 81.8% of reviews in the last three months were positive, compared with 76.3% in the three months before that.

Unlock full insights