Based on public reviews and response behavior.
600 reviews over 131 days (about 139 per month). Busiest month: 37% of reviews.
Gaming & Esports average: score 57.1, rating 4.02 stars, reply rate 26.3%, over 1,227 ranked companies · benchmark 18 Oct 2026
Score
69.3
Industry average 57.1
12.2 above average
Rating
4.14
Industry average 4.02
0.12 above average
Reply rate
—
Industry average 26.3%
not measured
Among ranked Gaming & Esports companies
Only companies with enough recent, scoreable reviews are ranked.
85% of reviews positive, 15% negative
Covering September 2024 — 93 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 19% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,227 ranked companies in Gaming & Esports (benchmark 18 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.291). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 93% of reviews against an industry average of 26%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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