Customereye

Worldwide Parcel Services Ltd

Shipping & Delivery • United Kingdomwww.worldwide-parcelservices.co.uk

Review data last updated .

Based on public reviews and response behavior.

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600 reviews over 1,312 days (about 14 per month). Busiest month: 8% of reviews.

Overall Score

46/100
−23.8 vs. last month4.23 ★ average rating · 600 reviews
46/100 from 600 reviews over 43 months, high confidence.

Shipping & Delivery average: score 53.7, rating 3.76 stars, reply rate 36.3%, over 401 ranked companies · benchmark 6 Oct 2026

Score

45.9

Industry average 53.7

7.8 below average

Rating

4.23

Industry average 3.76

0.47 above average

Reply rate

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Industry average 36.3%

not measured

Competitive Performance Rank

Among ranked Shipping & Delivery companies

#273of 401 ranked in Shipping & Delivery
Top 68% · Mid Pack
#1 (best)#401 (worst)
#271Peer
#272Peer
#273This company
#274Peer
#275Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering October 2024 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 43% of reviews in this period, with 57% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Delivery Shipping
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Loyalty
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Communication
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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