Customereye

Woolworths

Food & Beveragewww.woolworths.co.nz

Review data last updated .

Based on public reviews and response behavior.

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62 reviews over 520 days (about 3.6 per month). Busiest month: 13% of reviews. Languages: en 100%.

Overall Score

24/100
−33.3 vs. last month1.76 ★ average rating · 62 reviews
24/100 from 62 reviews over 12 months, limited confidence.

Food & Beverage average: score 63.2, rating 4.22 stars, reply rate 33.1%, over 2,883 ranked companies · benchmark 23 Oct 2026

Score

23.5

Industry average 63.2

39.7 below average

Rating

1.76

Industry average 4.22

2.46 below average

Reply rate

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Industry average 33.1%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2822of 2883 ranked in Food & Beverage
Top 98% · Bottom Tierup 755 from last month
#1 (best)#2883 (worst)
#2820Peer
#2821Peer
#2822This company
#2823Peer
#2824Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

29% of reviews positive, 71% negative

29%
positive
  • Positive29%
  • Neutral0%
  • Negative71%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Loyalty
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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