Whirlpool Danmark

Appliances & Home Electronics • United Stateswww.whirlpool.dk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

14/100

+14.8 vs. last month1.23 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Appliances & Home Electronics companies

#189of 189

Top 100% · Bottom Tier

#1 (best)#189 (worst)

#185Peer

#186Peer

#187Peer

#188Peer

#189This company

Overall Customer Sentiment

Below Average

10% of reviews positive, 89% negative

10%

positive

Positive10%
Neutral2%
Negative89%

Sentiment Balance

Covering May 2024 — 19 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 21% of reviews in this period, with 79% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

27.8%

Communication

14.5%

Problem Resolution

11.7%

Response Speed

11.3%

Loyalty

10.6%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 27.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 86.0% across this company's analyzed reviews.
•17 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

1.2avg rating

5★

3.7%

4★

1.0%

3★

1.2%

2★

3.3%

1★

90.8%

Based on 600 analyzed reviews. Sentiment is holding steady: 7.0% of reviews in the last three months were positive, compared with 5.1% in the three months before that.

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