Appliances & Home Electronics • United Stateswww.tigerdirect.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,858 days (about 1.6 per month). Busiest month: 37% of reviews. Languages: en 99%, de 1%.
Appliances & Home Electronics average: score 59.5, rating 4.02 stars, reply rate 35.3%, over 886 ranked companies · benchmark 30 Oct 2026
Score
16.0
Industry average 59.5
43.5 below average
Rating
1.28
Industry average 4.02
2.74 below average
Reply rate
—
Industry average 35.3%
not measured
Among ranked Appliances & Home Electronics companies
Only companies with enough recent, scoreable reviews are ranked.
17% of reviews positive, 82% negative
Covering February 2023 — 37 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 11% of reviews in this period, with 89% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 886 ranked companies in Appliances & Home Electronics (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.560 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.292). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
Unlock the full report — $4.99
