Based on public reviews and response behavior.
79 reviews over 4,617 days (about 0.5 per month). Busiest month: 8% of reviews. Languages: en 100%.
Gambling & Betting average: score 67.6, rating 4.44 stars, reply rate 32.4%, over 191 ranked companies · benchmark 23 Oct 2026
Score
43.1
Industry average 67.6
24.5 below average
Rating
1.76
Industry average 4.44
2.68 below average
Reply rate
—
Industry average 32.4%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 62% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 79 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 191 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.325 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 43.1 sits in the bottom quarter of about 700 ranked Gambling & Betting companies (25th percentile: 44, median: 58). The weakest topic and the reply rate are the two levers that move this score fastest.
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