Based on public reviews and response behavior.
100 reviews over 1,399 days (about 2.2 per month). Busiest month: 9% of reviews. Languages: en 100%.
Gambling & Betting average: score 67.6, rating 4.44 stars, reply rate 32.4%, over 191 ranked companies · benchmark 23 Oct 2026
Score
44.4
Industry average 67.6
23.2 below average
Rating
1.45
Industry average 4.44
2.99 below average
Reply rate
—
Industry average 32.4%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
35% of reviews positive, 63% negative
Covering August 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 191 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.119 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 83% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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