Based on public reviews and response behavior.
600 reviews over 1,531 days (about 12 per month). Busiest month: 29% of reviews.
Gambling & Betting average: score 67.6, rating 4.44 stars, reply rate 32.4%, over 191 ranked companies · benchmark 23 Oct 2026
Score
50.2
Industry average 67.6
17.4 below average
Rating
3.73
Industry average 4.44
0.71 below average
Reply rate
—
Industry average 32.4%
not measured
Among ranked Gambling & Betting companies
Only companies with enough recent, scoreable reviews are ranked.
77% of reviews positive, 22% negative
Covering September 2024 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 191 ranked companies in Gambling & Betting (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.142). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 95% of reviews against an industry average of 34%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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