Customereye

Rileys

Gambling & Bettingwww.rileys.co.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

53 reviews over 5,216 days (about 0.3 per month). Busiest month: 6% of reviews. Languages: en 100%.

Overall Score

52/100
Short observation window (5216 days)
4.25 ★ average rating · 53 reviews
52/100 from 53 reviews over 3 months, limited confidence. trend not shown: window under six months.

Gambling & Betting average: score 67.6, rating 4.44 stars, reply rate 32.4%, over 191 ranked companies · benchmark 23 Oct 2026

Score

52.1

Industry average 67.6

15.5 below average

Rating

4.25

Industry average 4.44

0.19 below average

Reply rate

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Industry average 32.4%

not measured

Competitive Performance Rank

Among ranked Gambling & Betting companies

#174of 191 ranked in Gambling & Betting
Top 91% · Bottom Tier
#1 (best)#191 (worst)
#172Peer
#173Peer
#174This company
#175Peer
#176Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

79% of reviews positive, 19% negative

79%
positive
  • Positive79%
  • Neutral2%
  • Negative19%

Sentiment Balance

Covering December 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Customer Support
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Product Quality
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Loyalty
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Response Speed
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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