Based on public reviews and response behavior.
100 reviews over 1,358 days (about 2.2 per month). Busiest month: 21% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
70.2
Industry average 69.0
1.2 above average
Rating
4.31
Industry average 4.52
0.21 below average
Reply rate
—
Industry average 47.8%
not measured
Not ranked
no reviews in the last 12 months
85% of reviews positive, 15% negative
Covering August 2021 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 3% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Onboarding" is the strongest recurring theme in the reviews: 55 mentions with a sentiment score of 85.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.