Based on public reviews and response behavior.
263 reviews over 1,886 days (about 4.2 per month). Busiest month: 13% of reviews. Languages: en 99%, unknown 1%, fr 0%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026
Score
70.2
Industry average 69.0
1.2 above average
Rating
4.32
Industry average 4.52
0.20 below average
Reply rate
—
Industry average 47.8%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
76% of reviews positive, 22% negative
Covering August 2026 — 14 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.
Share of theme mentions
Themes from the 263 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,917 ranked companies in Lending & Consumer Finance (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 24% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Customer Support" is the strongest recurring theme in the reviews: 139 mentions with a sentiment score of 83.85/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
