Based on public reviews and response behavior.
100 reviews over 27 days (about 113 per month). Busiest month: 54% of reviews — one month dominates this sample. Languages: en 99%, es 1%.
Finance & Insurance average: score 62.0, rating 4.09 stars, reply rate 43.3%, over 3,560 ranked companies · benchmark 23 Oct 2026
Score
66.1
Industry average 62.0
4.0 above average
Rating
4.17
Industry average 4.09
0.08 above average
Reply rate
—
Industry average 43.3%
not measured
Among ranked Finance & Insurance companies
Only companies with enough recent, scoreable reviews are ranked.
68% of reviews positive, 29% negative
Covering October 2026 — 54 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 30% negative and 4% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 3,560 ranked companies in Finance & Insurance (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.218 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 100% of reviews against an industry average of 43%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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