Customereye

JN Money

Finance & Insurancejnmoneyonline.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 211 days (about 29 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

66/100
−1.0 vs. last month4.30 ★ average rating · 200 reviews
66/100 from 200 reviews over 8 months, moderate confidence.

Finance & Insurance average: score 62.9, rating 4.27 stars, reply rate 49.3%, over 2,001 ranked companies · benchmark 6 Oct 2026

Score

66.1

Industry average 62.9

3.2 above average

Rating

4.30

Industry average 4.27

0.03 above average

Reply rate

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Industry average 49.3%

not measured

Competitive Performance Rank

Among ranked Finance & Insurance companies

#922of 2001 ranked in Finance & Insurance
Top 46% · Upper Half
#1 (best)#2001 (worst)
#920Peer
#921Peer
#922This company
#923Peer
#924Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

69% of reviews positive, 31% negative

69%
positive
  • Positive69%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering September 2026 — 20 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 65% of reviews in this period, with 35% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Response Speed
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Pricing
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Problem Resolution
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Value For Money
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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