Pharmacy & Online Medicine • United Stateswww.vitaminshoppe.com
Review data last updated .
Based on public reviews and response behavior.
603 reviews over 3,579 days (about 5.1 per month). Busiest month: 3% of reviews. Languages: en 100%, unknown 0%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
35.8
Industry average 60.6
24.8 below average
Rating
2.81
Industry average 4.28
1.47 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 52% negative
Covering July 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.
Share of theme mentions
Themes from the 603 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.381). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 35.8 sits in the bottom quarter of about 550 ranked Pharmacy & Online Medicine companies (25th percentile: 52, median: 62). The weakest topic and the reply rate are the two levers that move this score fastest.
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