Based on public reviews and response behavior.
357 reviews over 94 days (about 116 per month). Busiest month: 75% of reviews — one month dominates this sample. Languages: es 60%, fr 21%, unknown 7%.
Pharmacy & Online Medicine average: score 60.6, rating 4.28 stars, reply rate 37.5%, over 560 ranked companies · benchmark 30 Oct 2026
Score
36.0
Industry average 60.6
24.6 below average
Rating
4.08
Industry average 4.28
0.20 below average
Reply rate
—
Industry average 37.5%
not measured
Among ranked Pharmacy & Online Medicine companies
Only companies with enough recent, scoreable reviews are ranked.
9% of reviews positive, 90% negative
Covering July 2026 — 283 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 7% of reviews in this period, with 93% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Reviews are mostly in Spanish
Share of theme mentions
Themes from the 357 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 560 ranked companies in Pharmacy & Online Medicine (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.269 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.628). Review the worst months in the trend data to identify specific operational or product issues.
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