Healthcare & Medical • United Stateswww.vitalitymedical.com
Review data last updated .
Based on public reviews and response behavior.
200 reviews over 43 days (about 142 per month). Busiest month: 50% of reviews — one month dominates this sample. Languages: en 96%, unknown 3%, it 1%.
Healthcare & Medical average: score 66.5, rating 4.37 stars, reply rate 44.7%, over 2,990 ranked companies · benchmark 23 Oct 2026
Score
53.0
Industry average 66.5
13.5 below average
Rating
4.36
Industry average 4.37
in line with average
Reply rate
—
Industry average 44.7%
not measured
Among ranked Healthcare & Medical companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 25% negative
Covering September 2026 — 100 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 81% of reviews in this period, with 18% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,990 ranked companies in Healthcare & Medical (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 53.0 sits in the bottom quarter of about 3,100 ranked Healthcare & Medical companies (25th percentile: 57, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
"Delivery Shipping" is the strongest recurring theme in the reviews: 103 mentions with a sentiment score of 76.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
