Intus Healthcare

Healthcare & Medical • United Kingdomintushealthcare.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

65/100

−3.5 vs. last month4.82 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#117of 615

Top 19% · Top Tier

#1 (best)#615 (worst)

#115Peer

#116Peer

#117This company

#118Peer

#119Peer

Overall Customer Sentiment

Category Leader

78% of reviews positive, 20% negative

78%

positive

Positive78%
Neutral2%
Negative20%

Sentiment Balance

Covering November 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.6%

Customer Support

19.7%

Response Speed

18.1%

Product Quality

12.7%

Loyalty

7.7%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM27/100

27/100

signal score

•Built from a negative-review share of 27.3% across this company's analyzed reviews.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

91.0%

4★

5.0%

3★

1.5%

2★

0.3%

1★

2.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 97.4% of reviews in the last three months were positive, compared with 98.2% in the three months before that.

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