Customereye

GOAL.MD

Healthcare & Medical • United Statesgoal.md

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

1,251 reviews over 4,792 days (about 8 per month). Busiest month: 3% of reviews. Languages: en 100%, unknown 0%, es 0%.

Overall Score

53/100
4.27 ★ average rating · 1,251 reviews
53/100 from 1,251 reviews over 139 months, high confidence.

Healthcare & Medical average: score 66.2, rating 4.37 stars, reply rate 46.2%, over 2,252 ranked companies · benchmark 30 Oct 2026

Score

52.8

Industry average 66.2

13.4 below average

Rating

4.27

Industry average 4.37

0.10 below average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Healthcare & Medical companies

#1857of 2252 ranked in Healthcare & Medical
Top 82% · Bottom Tierup 130 from last month
#1 (best)#2252 (worst)
#1855Peer
#1856Peer
#1857This company
#1858Peer
#1859Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral3%
  • Negative23%

Sentiment Balance

Covering September 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Customer Support
Hidden
Product Quality
Hidden
Onboarding
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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