Kick Health

Healthcare & Medical • United Statesgokick.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

49/100

−56.4 vs. last month4.59 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Healthcare & Medical companies

#467of 615

Top 76% · Bottom Tier

#1 (best)#615 (worst)

#465Peer

#466Peer

#467This company

#468Peer

#469Peer

Overall Customer Sentiment

Below Average

74% of reviews positive, 25% negative

74%

positive

Positive74%
Neutral1%
Negative25%

Sentiment Balance

Covering August 2024 — 13 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 15% of reviews in this period, with 85% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

18.6%

Onboarding

17.6%

Response Speed

14.5%

Product Quality

12.3%

Loyalty

11.1%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 8.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM36/100

36/100

signal score

•Built from a negative-review share of 33.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

86.2%

4★

3.7%

3★

0.8%

2★

2.2%

1★

7.2%

Based on 600 analyzed reviews. Sentiment is holding steady: 78.1% of reviews in the last three months were positive, compared with 79.8% in the three months before that.

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