Based on public reviews and response behavior.
1,717 reviews over 1,448 days (about 36 per month). Busiest month: 7% of reviews. Languages: en 98%, unknown 2%, af 0%.
These figures describe an earlier period, not the last 12 months.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.2%, over 833 ranked companies · benchmark 30 Oct 2026
Score
54.7
Industry average 65.0
10.3 below average
Rating
4.13
Industry average 4.38
0.25 below average
Reply rate
—
Industry average 37.2%
not measured
Not ranked
no reviews in the last 12 months
62% of reviews positive, 36% negative
Covering June 2018 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes from the 1,717 most recent reviews.
No weakness themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 833 ranked companies in Pet Products & Supplies (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.101). Review the worst months in the trend data to identify specific operational or product issues.
The company replies to 56% of reviews against an industry average of 37%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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