Based on public reviews and response behavior.
200 reviews over 30 days (about 203 per month). Busiest month: 64% of reviews — one month dominates this sample. Languages: en 97%, unknown 3%, es 1%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
54.7
Industry average 65.1
10.4 below average
Rating
4.50
Industry average 4.37
0.13 above average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
84% of reviews positive, 15% negative
Covering September 2026 — 72 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 82% of reviews in this period, with 18% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 54.7 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 0% of reviews against an industry average of 36%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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