BullyBillows

Pet Products & Supplies • United Kingdombullybillows.com

Review data last updated August 11, 2026.

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Based on public reviews and response behavior.

Overall Score

56/100

−11.8 vs. last month4.68 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#150of 263

Top 57% · Mid Pack

#1 (best)#263 (worst)

#148Peer

#149Peer

#150This company

#151Peer

#152Peer

Overall Customer Sentiment

Mid Pack

88% of reviews positive, 12% negative

88%

positive

Positive88%
Neutral0%
Negative12%

Sentiment Balance

Covering November 2024 — 8 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

28.7%

Delivery Shipping

17.2%

Loyalty

14.0%

Response Speed

11.5%

Customer Support

11.3%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 1.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW16/100

16/100

signal score

•Built from a negative-review share of 13.7% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating

5★

89.3%

4★

2.3%

3★

1.3%

2★

1.5%

1★

5.5%

Based on 600 analyzed reviews. Sentiment is holding steady: 92.4% of reviews in the last three months were positive, compared with 94.5% in the three months before that.

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