Customereye

Verkter

Construction & Industrial • Lithuaniawww.verkter.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

49/100
4.82 ★ average rating · 187 reviews

Competitive Performance Rank

Among fully-analyzed Construction & Industrial companies

#303of 404
Top 75% · Mid Pack
#1 (best)#404 (worst)
#301Peer
#302Peer
#303This company
#304Peer
#305Peer

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 21% negative

75%
positive
  • Positive75%
  • Neutral4%
  • Negative21%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 152 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
25.6%
Response Speed
17.9%
Product Quality
15.6%
Customer Support
10.4%
Pricing
10.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM32/100
32/100
signal score
  • Built from a negative-review share of 31.8% across this company's analyzed reviews.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating
5
89.8%
4
6.4%
3
1.6%
2
0.5%
1
1.6%

Based on 187 analyzed reviews. Sentiment is holding steady: 100.0% of reviews in the last three months were positive, compared with 100.0% in the three months before that.

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