Based on public reviews and response behavior.
100 reviews over 2,521 days (about 1.2 per month). Busiest month: 7% of reviews. Languages: en 100%.
Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026
Score
70.2
Industry average 70.9
0.7 below average
Rating
3.87
Industry average 4.63
0.76 below average
Reply rate
—
Industry average 44.4%
not measured
Among ranked Home Services companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 27% negative
Covering April 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,068 ranked companies in Home Services (benchmark 22 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 84 mentions with a sentiment score of 78.25/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 3.87 stars is 0.7 below the Home Services average of 4.6. The fastest route is the weakest topic below: it is where the one- and two-star reviews cluster.
Included in the full report
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