Customereye

Plumbers 365

Home Servicesplumbers365.uk

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

101 reviews over 358 days (about 8.6 per month). Busiest month: 40% of reviews. Languages: en 100%.

Overall Score

70/100
−16.7 vs. last month4.42 ★ average rating · 101 reviews
70/100 from 101 reviews over 12 months, moderate confidence.

Home Services average: score 70.9, rating 4.63 stars, reply rate 44.4%, over 2,068 ranked companies · benchmark 22 Oct 2026

Score

70.2

Industry average 70.9

0.7 below average

Rating

4.42

Industry average 4.63

0.21 below average

Reply rate

—

Industry average 44.4%

not measured

Competitive Performance Rank

Among ranked Home Services companies

#1175of 2068 ranked in Home Services
Top 57% · Mid Packup 15 from last month
#1 (best)#2068 (worst)
#1173Peer
#1174Peer
#1175This company
#1176Peer
#1177Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

78% of reviews positive, 21% negative

78%
positive
  • Positive78%
  • Neutral1%
  • Negative21%

Sentiment Balance

Covering September 2026 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
Hidden
Problem Resolution
Hidden
Customer Support
Hidden
Hidden

Unlock full insights

Sign up free to view detailed data and analysis

How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

Similar companies in Home Services