Customereye

Vacuum Cleaner Market.com

Home & Living • United Stateswww.vacuumcleanermarket.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

49/100
−40.0 vs. last month4.61 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Home & Living companies

#493of 675
Top 73% · Mid Pack
#1 (best)#675 (worst)
#491Peer
#492Peer
#493This company
#494Peer
#495Peer

Overall Customer Sentiment

Mid Pack

73% of reviews positive, 25% negative

73%
positive
  • Positive73%
  • Neutral2%
  • Negative25%

Sentiment Balance

Covering March 2023 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 593 reviews across the months with enough data to chart reliably (min 3/month), most recent: March 2023.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.9%
Response Speed
16.9%
Product Quality
13.0%
Customer Support
12.7%
Pricing
9.5%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 2.9% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH50/100
50/100
signal score
  • Built from a negative-review share of 32.7% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating
5
86.3%
4
3.7%
3
1.7%
2
1.5%
1
6.8%

Based on 600 analyzed reviews. Sentiment is slipping: 11.1% of reviews in the last three months were positive, compared with 44.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis