Based on public reviews and response behavior.
200 reviews over 96 days (about 63 per month). Busiest month: 35% of reviews. Languages: en 100%.
Home & Living average: score 66.6, rating 4.37 stars, reply rate 43.8%, over 6,048 ranked companies · benchmark 3 Nov 2026
Score
41.2
Industry average 66.6
25.4 below average
Rating
2.25
Industry average 4.37
2.12 below average
Reply rate
—
Industry average 43.8%
not measured
Among ranked Home & Living companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 67% negative
Covering September 2026 — 32 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 16% of reviews in this period, with 84% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 200 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 6,048 ranked companies in Home & Living (benchmark 3 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.358 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 41.2 sits in the bottom quarter of about 6,000 ranked Home & Living companies (25th percentile: 57, median: 68). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
