Customereye

UnlockPlus

Mobile & Telecom • United Kingdomwww.unlockplus.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,169 days (about 2.6 per month). Busiest month: 10% of reviews. Languages: en 100%.

Overall Score

64/100
4.54 ★ average rating · 100 reviews
64/100 from 100 reviews over 13 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Mobile & Telecom average: score 55.0, rating 3.59 stars, reply rate 35.2%, over 428 ranked companies · benchmark 30 Oct 2026

Score

63.8

Industry average 55.0

8.8 above average

Rating

4.54

Industry average 3.59

0.95 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

72% of reviews positive, 25% negative

72%
positive
  • Positive72%
  • Neutral3%
  • Negative25%

Sentiment Balance

Covering November 2021 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Response Speed
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Customer Support
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Loyalty
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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