Based on public reviews and response behavior.
100 reviews over 1,168 days (about 2.6 per month). Busiest month: 32% of reviews. Languages: en 98%, pt 2%.
Auto Parts & Accessories average: score 61.2, rating 4.38 stars, reply rate 34.7%, over 850 ranked companies · benchmark 10 Oct 2026
Score
67.9
Industry average 61.2
6.7 above average
Rating
3.28
Industry average 4.38
1.10 below average
Reply rate
—
Industry average 34.7%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
53% of reviews positive, 47% negative
Covering September 2025 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 88% of reviews in this period, with 13% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 850 ranked companies in Auto Parts & Accessories (benchmark 10 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.436 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 79% of reviews against an industry average of 35%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
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