Based on public reviews and response behavior.
600 reviews over 2,555 days (about 7.2 per month). Busiest month: 13% of reviews.
Auto Parts & Accessories average: score 61.0, rating 4.38 stars, reply rate 34.9%, over 771 ranked companies · benchmark 8 Oct 2026
Score
63.5
Industry average 61.0
2.5 above average
Rating
4.59
Industry average 4.38
0.21 above average
Reply rate
—
Industry average 34.9%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
73% of reviews positive, 24% negative
Covering August 2017 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 600 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 771 ranked companies in Auto Parts & Accessories (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
The company replies to 9% of reviews against an industry average of 35%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
"Delivery Shipping" is the strongest recurring theme in the reviews: 353 mentions with a sentiment score of 74.55/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
