Customereye

Treadwright Tires

Auto Parts & Accessories • United Stateswww.treadwright.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

Overall Score

43/100
−16.7 vs. last month3.54 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Auto Parts & Accessories companies

#129of 148
Top 87% · Bottom Tier
#1 (best)#148 (worst)
#127Peer
#128Peer
#129This company
#130Peer
#131Peer

Overall Customer Sentiment

Below Average

61% of reviews positive, 36% negative

61%
positive
  • Positive61%
  • Neutral3%
  • Negative36%

Sentiment Balance

Covering May 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 578 reviews across the months with enough data to chart reliably (min 3/month), most recent: May 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
18.8%
Loyalty
13.8%
Pricing
13.6%
Delivery Shipping
12.6%
Customer Support
11.9%

Most feedback concerns Product Quality.

The most common complaint theme is Loyalty, making up 13.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH64/100
64/100
signal score
  • Built from a negative-review share of 31.3% across this company's analyzed reviews.
  • 9 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.5avg rating
5
52.5%
4
8.0%
3
7.8%
2
4.7%
1
27.0%

Based on 600 analyzed reviews. Sentiment is slipping: 20.0% of reviews in the last three months were positive, compared with 71.4% in the three months before that.

Unlock full insights

Sign up to view detailed data and analysis