Based on public reviews and response behavior.
200 reviews over 191 days (about 32 per month). Busiest month: 31% of reviews. Languages: en 100%, es 1%.
Auto Parts & Accessories average: score 61.6, rating 4.27 stars, reply rate 32.6%, over 1,335 ranked companies · benchmark 21 Oct 2026
Score
62.8
Industry average 61.6
1.2 above average
Rating
2.87
Industry average 4.27
1.40 below average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Auto Parts & Accessories companies
Only companies with enough recent, scoreable reviews are ranked.
43% of reviews positive, 55% negative
Covering October 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,335 ranked companies in Auto Parts & Accessories (benchmark 21 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.103 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 72% of reviews against an industry average of 33%. Public replies are read by prospects as well as reviewers; keep the cadence, and answer negative reviews first.
Included in the full report
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