Pet Products & Supplies • United Kingdomwww.timeforpaws.co.uk
Review data last updated .
Based on public reviews and response behavior.
1,000 reviews over 1,974 days (about 15 per month). Busiest month: 27% of reviews. Languages: en 98%, unknown 2%, ca 0%.
Pet Products & Supplies average: score 65.1, rating 4.37 stars, reply rate 37.3%, over 1,072 ranked companies · benchmark 23 Oct 2026
Score
44.3
Industry average 65.1
20.8 below average
Rating
2.50
Industry average 4.37
1.87 below average
Reply rate
—
Industry average 37.3%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
38% of reviews positive, 61% negative
Covering November 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,072 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.156 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.159). Review the worst months in the trend data to identify specific operational or product issues.
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