Time for Paws

Pet Products & Supplies • United Kingdomwww.timeforpaws.co.uk

Review data last updated August 13, 2026.

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Based on public reviews and response behavior.

Overall Score

44/100

2.50 ★ average rating · 1,000 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#249of 263

Top 95% · Bottom Tier

#1 (best)#263 (worst)

#247Peer

#248Peer

#249This company

#250Peer

#251Peer

Overall Customer Sentiment

Below Average

36% of reviews positive, 62% negative

36%

positive

Positive36%
Neutral2%
Negative62%

Sentiment Balance

Covering November 2025 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 990 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2025.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

23.0%

Communication

16.1%

Customer Support

13.4%

Loyalty

12.0%

Pricing

10.9%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 23.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH97/100

97/100

signal score

•Built from a negative-review share of 61.9% across this company's analyzed reviews.
•33 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.5avg rating

5★

30.3%

4★

5.6%

3★

3.8%

2★

4.4%

1★

55.9%

Based on 1,000 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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