Customereye

Three Ireland

Mobile & Telecom • Irelandwww.three.ie

Review data last updated .

Based on public reviews and response behavior.

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151 reviews over 367 days (about 13 per month). Busiest month: 11% of reviews. Languages: en 100%.

Overall Score

32/100
−14.5 vs. last month2.06 ★ average rating · 151 reviews
32/100 from 151 reviews over 13 months, moderate confidence.

Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026

Score

32.1

Industry average 54.2

22.1 below average

Rating

2.06

Industry average 3.52

1.46 below average

Reply rate

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Industry average 34.3%

not measured

Competitive Performance Rank

Among ranked Mobile & Telecom companies

#380of 460 ranked in Mobile & Telecom
Top 83% · Bottom Tierup 28 from last month
#1 (best)#460 (worst)
#378Peer
#379Peer
#380This company
#381Peer
#382Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

36% of reviews positive, 63% negative

36%
positive
  • Positive36%
  • Neutral1%
  • Negative63%

Sentiment Balance

Covering September 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Communication
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Value For Money
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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