Based on public reviews and response behavior.
100 reviews over 4,395 days (about 0.7 per month). Busiest month: 45% of reviews. Languages: en 100%.
Mobile & Telecom average: score 53.2, rating 3.64 stars, reply rate 35.2%, over 402 ranked companies · benchmark 8 Oct 2026
Score
32.2
Industry average 53.2
21.0 below average
Rating
2.88
Industry average 3.64
0.76 below average
Reply rate
—
Industry average 35.2%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
45% of reviews positive, 55% negative
Covering June 2014 — 45 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 24% negative and 0% neutral.
Based on 1 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 402 ranked companies in Mobile & Telecom (benchmark 8 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.104 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 32.2 sits in the bottom quarter of about 400 ranked Mobile & Telecom companies (25th percentile: 41, median: 54). The weakest topic and the reply rate are the two levers that move this score fastest.
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