Thistle

Food & Beverage • United Stateswww.thistle.co

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

52/100

+5.0 vs. last month4.11 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#356of 551

Top 65% · Mid Pack

#1 (best)#551 (worst)

#354Peer

#355Peer

#356This company

#357Peer

#358Peer

Overall Customer Sentiment

Mid Pack

80% of reviews positive, 19% negative

80%

positive

Positive80%
Neutral1%
Negative19%

Sentiment Balance

Covering June 2024 — 20 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 591 reviews across the months with enough data to chart reliably (min 3/month), most recent: June 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

18.8%

Product Quality

16.3%

Customer Support

15.5%

Pricing

12.1%

Loyalty

11.8%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Communication, making up 3.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM24/100

24/100

signal score

•Built from a negative-review share of 22.3% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.1avg rating

5★

54.0%

4★

23.0%

3★

10.8%

2★

4.5%

1★

7.7%

Based on 600 analyzed reviews. Sentiment is improving: 91.3% of reviews in the last three months were positive, compared with 50.0% in the three months before that.

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