Customereye

Healthysupplies

Food & Beverage • United Kingdomhealthysupplies.co.uk

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
−17.9 vs. last month4.72 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#384of 551
Top 70% · Mid Pack
#1 (best)#551 (worst)
#382Peer
#383Peer
#384This company
#385Peer
#386Peer

Overall Customer Sentiment

Mid Pack

79% of reviews positive, 20% negative

79%
positive
  • Positive79%
  • Neutral1%
  • Negative20%

Sentiment Balance

Covering November 2024 — 16 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 69% of reviews in this period, with 31% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 599 reviews across the months with enough data to chart reliably (min 3/month), most recent: November 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
23.6%
Product Quality
19.0%
Response Speed
14.6%
Customer Support
11.5%
Loyalty
11.0%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM40/100
40/100
signal score
  • Built from a negative-review share of 25.3% across this company's analyzed reviews.
  • Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5
88.8%
4
4.0%
3
2.2%
2
0.8%
1
4.2%

Based on 600 analyzed reviews. Sentiment is slipping: 81.2% of reviews in the last three months were positive, compared with 95.4% in the three months before that.

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