Based on public reviews and response behavior.
100 reviews over 424 days (about 7.2 per month). Busiest month: 26% of reviews. Languages: en 100%.
Media & Content average: score 60.8, rating 4.08 stars, reply rate 32.6%, over 1,069 ranked companies · benchmark 6 Oct 2026
Score
89.5
Industry average 60.8
28.7 above average
Rating
4.58
Industry average 4.08
0.50 above average
Reply rate
—
Industry average 32.6%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
87% of reviews positive, 13% negative
Covering September 2026 — 5 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,069 ranked companies in Media & Content (benchmark 6 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.349 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 89.5 places the company in the top quarter of about 1,100 ranked Media & Content companies (75th percentile: 74). Keep the drivers behind it visible in customer communication and watch the weakest topic so the position holds.
