School Mate Publishing

Media & Content • United Statesschoolmatepublishing.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

+7.1 vs. last month4.81 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#39of 172

Top 23% · Top Tier

#1 (best)#172 (worst)

#37Peer

#38Peer

#39This company

#40Peer

#41Peer

Overall Customer Sentiment

Category Leader

94% of reviews positive, 6% negative

94%

positive

Positive94%
Neutral1%
Negative6%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 581 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

24.7%

Onboarding

17.6%

Loyalty

16.7%

Customer Support

12.2%

Delivery Shipping

10.3%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW2/100

2/100

signal score

•Built from a negative-review share of 12.0% across this company's analyzed reviews.
•Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.8avg rating

5★

90.0%

4★

5.3%

3★

2.2%

2★

0.5%

1★

2.0%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 94.1% in the three months before that.

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