Customereye

The Lifestyle Museum

Hobbies & Arts • United Kingdomwww.thelifestylemuseum.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

47/100
+13.9 vs. last month3.73 ★ average rating · 537 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#422of 467
Top 90% · Bottom Tier
#1 (best)#467 (worst)
#420Peer
#421Peer
#422This company
#423Peer
#424Peer

Overall Customer Sentiment

Below Average

71% of reviews positive, 29% negative

71%
positive
  • Positive71%
  • Neutral0%
  • Negative29%

Sentiment Balance

Covering February 2021 — 6 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 528 reviews across the months with enough data to chart reliably (min 3/month), most recent: February 2021.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
24.0%
Product Quality
16.6%
Loyalty
14.4%
Customer Support
11.3%
Communication
10.1%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Customer Support, making up 11.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM45/100
45/100
signal score
  • Built from a negative-review share of 32.7% across this company's analyzed reviews.
  • 6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.7avg rating
5
61.6%
4
6.5%
3
1.7%
2
3.4%
1
26.8%

Based on 537 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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