Mygeekbox

Hobbies & Arts • United Kingdomwww.mygeekbox.co.uk

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

47/100

2.56 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Hobbies & Arts companies

#423of 467

Top 91% · Bottom Tier

#1 (best)#467 (worst)

#421Peer

#422Peer

#423This company

#424Peer

#425Peer

Overall Customer Sentiment

Below Average

42% of reviews positive, 56% negative

42%

positive

Positive42%
Neutral2%
Negative56%

Sentiment Balance

Covering August 2023 — 3 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 579 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2023.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping

20.5%

Customer Support

13.0%

Communication

11.4%

Loyalty

11.3%

Pricing

11.2%

Most feedback concerns Delivery Shipping.

The most common complaint theme is Delivery Shipping, making up 20.5% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH75/100

75/100

signal score

•Built from a negative-review share of 55.0% across this company's analyzed reviews.
•25 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.6avg rating

5★

29.8%

4★

6.8%

3★

5.0%

2★

5.7%

1★

52.7%

Based on 600 analyzed reviews. Sentiment is holding steady: 20.0% of reviews in the last three months were positive, compared with 20.0% in the three months before that.

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