Based on public reviews and response behavior.
200 reviews over 79 days (about 77 per month). Busiest month: 44% of reviews. Languages: en 98%, unknown 2%, nl 1%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 25 Oct 2026
Score
46.8
Industry average 66.0
19.2 below average
Rating
3.98
Industry average 4.47
0.49 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
72% of reviews positive, 29% negative
Covering September 2026 — 20 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 4 months of reviews, too short to read a trend
Share of theme mentions
Themes extracted from 200 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.267 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 46.8 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 58, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99