Based on public reviews and response behavior.
100 reviews over 5 days (about 609 per month). Busiest month: 79% of reviews — one month dominates this sample. Languages: en 72%, unknown 15%, ja 6%.
Hobbies & Arts average: score 66.0, rating 4.47 stars, reply rate 31.9%, over 2,552 ranked companies · benchmark 25 Oct 2026
Score
46.5
Industry average 66.0
19.5 below average
Rating
4.17
Industry average 4.47
0.30 below average
Reply rate
—
Industry average 31.9%
not measured
Among ranked Hobbies & Arts companies
Only companies with enough recent, scoreable reviews are ranked.
57% of reviews positive, 42% negative
Covering August 2026 — 79 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 39% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,552 ranked companies in Hobbies & Arts (benchmark 25 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 46.5 sits in the bottom quarter of about 2,600 ranked Hobbies & Arts companies (25th percentile: 58, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
"Product Quality" is the strongest recurring theme in the reviews: 16 mentions with a sentiment score of 81.35/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
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