Customereye

The Knot

General Retail & Marketplaceswww.theknot.com

Review data last updated .

Based on public reviews and response behavior.

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1,105 reviews over 2,630 days (about 13 per month). Busiest month: 7% of reviews. Languages: en 100%, fr 0%, ro 0%.

Overall Score

47/100
−23.5 vs. last month3.61 ★ average rating · 1,105 reviews

Competitive Performance Rank

Among fully-analyzed General Retail & Marketplaces companies

#1311of 1614
Top 81% · Bottom Tier
#1 (best)#1614 (worst)
#1309Peer
#1310Peer
#1311This company
#1312Peer
#1313Peer

246 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

65% of reviews positive, 33% negative

65%
positive
  • Positive65%
  • Neutral2%
  • Negative33%

Sentiment Balance

Covering August 2026 — 9 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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