Customereye

The Harmonica Company

Media & Contentwww.theharmonicacompany.com

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,181 days (about 2.6 per month). Busiest month: 22% of reviews. Languages: en 100%.

Overall Score

59/100
−13.9 vs. last month4.79 ★ average rating · 100 reviews
59/100 from 100 reviews over 9 months, moderate confidence.

Media & Content average: score 59.8, rating 4.08 stars, reply rate 32.0%, over 671 ranked companies · benchmark 21 Sept 2026

Score

58.8

Industry average 59.8

1.0 below average

Rating

4.79

Industry average 4.08

0.71 above average

Reply rate

Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#340of 671 ranked in Media & Content
Top 51% · Mid Pack
#1 (best)#671 (worst)
#338Peer
#339Peer
#340This company
#341Peer
#342Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 15% negative

85%
positive
  • Positive85%
  • Neutral0%
  • Negative15%

Sentiment Balance

Covering February 2024 — 4 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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