Customereye

The Car Loan Centre

Lending & Consumer Financewww.thecarloancentre.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 592 days (about 5.1 per month). Busiest month: 30% of reviews. Languages: en 100%.

Overall Score

52/100
3.00 ★ average rating · 100 reviews
52/100 from 100 reviews over 9 months, moderate confidence. no reviews in the last 12 months.

These figures describe an earlier period, not the last 12 months.

Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.8%, over 1,917 ranked companies · benchmark 1 Nov 2026

Score

52.0

Industry average 69.0

17.0 below average

Rating

3.00

Industry average 4.52

1.52 below average

Reply rate

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Industry average 47.8%

not measured

Competitive Performance Rank

Not ranked

no reviews in the last 12 months

Overall Customer Sentiment

Below Average

58% of reviews positive, 41% negative

58%
positive
  • Positive58%
  • Neutral1%
  • Negative41%

Sentiment Balance

Covering May 2025 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Loyalty
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Product Quality
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Problem Resolution
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Pricing
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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