Based on public reviews and response behavior.
1,700 reviews over 68 days (about 761 per month). Busiest month: 41% of reviews. Languages: en 79%, unknown 20%, es 1%.
Lending & Consumer Finance average: score 69.0, rating 4.52 stars, reply rate 47.9%, over 1,914 ranked companies · benchmark 31 Oct 2026
Score
52.1
Industry average 69.0
16.9 below average
Rating
4.80
Industry average 4.52
0.28 above average
Reply rate
—
Industry average 47.9%
not measured
Among ranked Lending & Consumer Finance companies
Only companies with enough recent, scoreable reviews are ranked.
75% of reviews positive, 23% negative
Covering August 2026 — 700 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 29% negative and 4% neutral.
Based on 3 months of reviews, too short to read a trend
Share of theme mentions
Themes from the 1,700 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,914 ranked companies in Lending & Consumer Finance (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 52.1 sits in the bottom quarter of about 1,900 ranked Lending & Consumer Finance companies (25th percentile: 59, median: 71). The weakest topic and the reply rate are the two levers that move this score fastest.
The company replies to 10% of reviews against an industry average of 48%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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