Customereye

Ted Baker

Apparel & Fashionwww.tedbaker.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 122 days (about 50 per month). Busiest month: 33% of reviews. Languages: en 98%, es 2%, de 1%.

Overall Score

76/100
Short observation window (122 days)
+14.3 vs. last month3.78 ★ average rating · 200 reviews
76/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

Apparel & Fashion average: score 64.9, rating 4.29 stars, reply rate 36.9%, over 3,001 ranked companies · benchmark 29 Oct 2026

Score

75.5

Industry average 64.9

10.6 above average

Rating

3.78

Industry average 4.29

0.51 below average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#690of 3001 ranked in Apparel & Fashion
Top 23% · Top Tierup 1002 from last month
#1 (best)#3001 (worst)
#688Peer
#689Peer
#690This company
#691Peer
#692Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Category Leader

58% of reviews positive, 42% negative

57%
positive
  • Positive57%
  • Neutral1%
  • Negative42%

Sentiment Balance

Covering October 2026 — 32 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 72% of reviews in this period, with 28% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
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Loyalty
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Response Speed
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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