Customereye

Mama Bamboo

Apparel & Fashion • United Kingdommamabamboo.com

Review data last updated .

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Based on public reviews and response behavior.

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Overall Score

55/100
−5.0 vs. last month4.72 ★ average rating · 414 reviews

Competitive Performance Rank

Among fully-analyzed Apparel & Fashion companies

#134of 330
Top 41% · Upper Half
#1 (best)#330 (worst)
#132Peer
#133Peer
#134This company
#135Peer
#136Peer

Overall Customer Sentiment

Above Average

86% of reviews positive, 13% negative

86%
positive
  • Positive86%
  • Neutral1%
  • Negative13%

Sentiment Balance

Covering April 2022 — 4 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 401 reviews across the months with enough data to chart reliably (min 3/month), most recent: April 2022.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality
22.4%
Customer Support
16.5%
Loyalty
14.1%
Delivery Shipping
13.7%
Response Speed
10.1%

Most feedback concerns Product Quality.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM37/100
37/100
signal score
  • •Built from a negative-review share of 20.0% across this company's analyzed reviews.
  • •1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • •Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.7avg rating
5★
85.7%
4★
7.2%
3★
2.9%
2★
1.9%
1★
2.2%

Based on 414 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 80.0% in the three months before that.

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