Based on public reviews and response behavior.
2,000 reviews over 4,390 days (about 14 per month). Busiest month: 9% of reviews. Languages: en 99%, unknown 1%, es 0%.
Pet Products & Supplies average: score 64.3, rating 4.31 stars, reply rate 36.8%, over 1,100 ranked companies · benchmark 23 Oct 2026
Score
41.6
Industry average 64.3
22.7 below average
Rating
3.57
Industry average 4.31
0.74 below average
Reply rate
—
Industry average 36.8%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 42% negative
Covering July 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,000 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,100 ranked companies in Pet Products & Supplies (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.411). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 41.6 sits in the bottom quarter of about 1,100 ranked Pet Products & Supplies companies (25th percentile: 55, median: 65). The weakest topic and the reply rate are the two levers that move this score fastest.
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